FAQ’s
1. HOW DO I PLACE MY ORDER?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
2. HOW DO I PAY FOR MY ORDER?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
3. HOW ARE MY ITEMS SHIPPED?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
4. WHAT IS YOUR WARRANTY?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
5. HOW LONG BEFORE MY ORDER SHIPS?**
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
6. WHAT IS YOUR RETURN POLICY?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
7. ARE MY PRODUCTS BRAND NEW?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
8. WHAT ABOUT TECH SUPPORT?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
9. WHAT IF MY GAME STOPS WORKING? DO I HAVE TO SHIP IT BACK?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
10. WHAT ABOUT MAINTENANCE?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
11. WHY SHOULD I BUY FROM GREAT LAKES AMUSEMENT?
Orders can be placed online or you can call 920-434-6759. Orders for game boards, parts and supplies will ship automatically when you place the order online before 2:00pm Central Time. Orders for complete games placed online will need to be verified via telephone before the order can be processed. This is to insure that we have your game built exactly the way you want and also so we can give you an accurate shipping quote as we cannot do this online at this time. Please be sure to give us a good phone number and time to call when you place your order online. Your credit card will not be charged until we can reach you via telephone.
Payments Accepted:
